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Shopify Integration

Connect your Shopify store to TrolleyChat so your AI assistant can help customers find products, check order status, and more.

What It Does

  • Product search — when a customer asks about a product, the AI searches your catalog and shows matching items with images and prices
  • Order lookup — customers can check their order status, tracking info, and delivery details right in the chat
  • Customer recognition — returning customers are automatically linked to their Shopify profiles
  • Inventory awareness — the AI knows what's in stock and what's not

How It Works

Once you connect your store:

  1. Your product catalog syncs automatically
  2. When a customer asks about products, the AI searches your catalog and recommends items
  3. When a customer asks about an order, the AI pulls up their order details
  4. Product cards show up in the chat with images, prices, and links to your store

Getting Started

  1. Connect your Shopify store
  2. Your products sync automatically
  3. The AI starts using your product and order data right away

Learn More