Shopify Integration
Connect your Shopify store to TrolleyChat so your AI assistant can help customers find products, check order status, and more.
What It Does
- Product search — when a customer asks about a product, the AI searches your catalog and shows matching items with images and prices
- Order lookup — customers can check their order status, tracking info, and delivery details right in the chat
- Customer recognition — returning customers are automatically linked to their Shopify profiles
- Inventory awareness — the AI knows what's in stock and what's not
How It Works
Once you connect your store:
- Your product catalog syncs automatically
- When a customer asks about products, the AI searches your catalog and recommends items
- When a customer asks about an order, the AI pulls up their order details
- Product cards show up in the chat with images, prices, and links to your store
Getting Started
- Connect your Shopify store
- Your products sync automatically
- The AI starts using your product and order data right away
Learn More
- Connecting Your Store — step-by-step setup
- Product Search — how the AI helps customers find products
- Order Lookup — how the AI checks order status